Learner support

How can we help?

Send a trackable request for course access, content, assignments, certificates, payments, or technical issues.

Before you submit

  • Check your registered email and course name.
  • Describe what you expected and what happened.
  • Do not send passwords, OTP codes, or complete payment-card details.

Response target: acknowledgement within 2 business days. Access and payment problems are prioritised.